PRIVACY POLICY
Last Updated: December 2025
1. Introduction
Welcome to Kandi Creations ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights when you visit our website or use our "Phygital" services (creating custom Kandi and minting digital collectibles).
2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Register on the website.
- Place an order for physical goods (Shipping Address, Name, Billing Info).
- Create a custom design using our Generator.
- Request a digital collectible (Wallet Address).
- Contact us for support.
3. How We Use Your Information
We use your information for legitimate business purposes, including:
- Fulfillment: To ship your custom Kandi bracelets to your physical address.
- Digital Asset Minting: To associate your unique design with an NFT/Digital Collectible on the blockchain via our partners (e.g., Crossmint).
- Account Management: To manage your orders, designs, and "Stash".
- Security: To protect our services and prevent fraud.
4. Sharing Information
We strictly do not sell your data. We only share information with:
- Service Providers: Payment processors (e.g., Stripe), shipping partners (e.g., USPS), and blockchain infrastructure providers (e.g., Crossmint) needed to deliver our services.
- Legal Obligations: If required by law or valid legal processes.
5. Your Digital Collectibles
When you purchase a "Phygital" item, a public record of the digital asset is created on the blockchain. While this record is pseudonymous (linked to a wallet address, not your name), please be aware that blockchain transactions are public and permanent.
6. Contact Us
If you have questions or comments about this policy, please visit our Contact Page.